2020 Sales Tools!
In most businesses, customer service and sales are two separate departments. This is the case for the current powersports industry, but it isn’t going to stay that way for long. As a part of the future of sales, customer service is taking its role front and center as a tool available to sales teams that can help improve sales, encourage repeat business, and more. Your powersports CRM software tools solution is the secret weapon your sales team didn’t know they had available.
Customer experience is becoming the single-most-important factor in determining whether or not a customer will return to your dealership.
It’s also a huge metric that can often make or break whether the customer even buys anything in the first place. If a visitor doesn’t have a solid experience in their initial interactions with your sales team, they aren’t likely to become a customer at all.
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