If you’re struggling with customer retention, you might just be missing the mark in a few key areas. Although these things aren’t directly tied to the customer, they’re all about making your dealership a better choice for the customer.

Desking is a topic that’s becoming important in the world of Powersports for numerous reasons. Primarily, right now, the focus is on how desking can assist with things like customer retention and streamlining operations.

Historically, desking a deal referred to the part of the transaction where the customer is presented with their options to sit down and agree upon a selling price, financing terms, and monthly payment.

Desking platforms are specifically designed to help streamline operations. This isn’t just good for your sales staff—it’s also a great benefit for the customer.

Historically, desking a deal referred to the part of the transaction where the customer is presented with their options to sit down and agree upon a selling price, financing terms, and monthly payment.