WTF does “Customer Experience” Even Mean?
Watching a Solar Eclipse Through Cheap Sunglasses
Why Many Dealerships Are Setup to Fail: The Evolution of Customer Engagement
What is the “New Normal” Anyways?
Marketing is the first touchpoint in the customer journey. Therefore, it makes sense that it plays an integral role in helping to define the sales process. The sale starts with the first contact and that impression is one that can make all the difference in your success. Every customer has a different need or expectation.
